General Terms and Conditions
Please notice: The Germany General Terms and Conditions can be found here/
Bitte beachten Sie, dass die Allgemeinen Geschäftsbedingungen hier in Deutsch gefunden werden können.
The following terms and conditions apply to all orders via our online shop and subscriptions. Our online shop and subscriptions are aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with AM Analysis.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
The same applies to the conclusion of a subscription. Subscriptions are recurring services to a defined extent with a recurring calculation of a price. The content, frequency and price of the subscription can be found in the relevant information before ordering.
3. Contract language, contract text storage
The language available for the conclusion of the contract is German and English.
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible on the internet.
4. Terms of delivery
The items purchased through the shop are available for download after the order process and after payment has been made. The download is unlimited.
The services from a subscription are made available to the purchaser by email.
The following payment methods are generally available in our shop:
As part of the PayPal Plus payment service, we offer various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment instruction to PayPal.
If you have chosen PayPal as the payment method, you must be registered there in order to pay the invoice amount, or you must first register and authenticate with your access data. The payment transaction is carried out automatically by PayPal immediately after confirmation of the payment order. You’ll get more information during the ordering process.
If you have chosen the credit card payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. The payment transaction will be carried out immediately after confirmation of the payment order and after your legitimation as a legitimate card holder by your credit card company at the request of PayPal and your card will be charged. You’ll get more information during the ordering process.
If you have chosen the direct debit payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. With confirmation of the payment instruction, you give PayPal a direct debit mandate. You will be informed by PayPal about the date of the account debit (so-called prenotification). Upon submission of the direct debit mandate immediately after confirmation of the payment order, PayPal asks its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You’ll get more information during the ordering process.
6. Terms and termination of subscription
An ordered subscription generally has an unlimited term. Therefore, termination is mandatory for its termination.
Termination can take place at any time with effect from the end of the month following the month of termination. Effective termination must be in writing. This can be done either by email to email@example.com or by post to
Brandenburger Straße 19
73730 Esslingen am Neckar
The contents of our offers are subject to copyright. This means that the contents of this website, all publications from the WebShop or from a subscription in whole or in part may not be distributed, reproduced or changed without prior written consent. This regulation affects commercial as well as non-commercial.
8. Warranties and guarantees
The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health
- in the event of willful or grossly negligent breach of duty
- in the case of a promise to guarantee, if agreed, or
- as far as the scope of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be that which was foreseeable at the time the contract was concluded Limited damage, the occurrence of which can typically be expected.
In addition, claims for damages are excluded.
10. Dispute settlement
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are ready to participate in an extrajudicial arbitration procedure before a consumer arbitration board. The general consumer arbitration board of the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de is responsible.
11. Cancellation policy
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods.
In order to exercise your right of withdrawal, you must inform us (Alexander Manzei, Brandenburger Straße 19, 73730 Esslingen am Neckar, Germany, firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by post or E -Mail) about your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. We bear the cost of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
– To Alexander Manzei, Brandenburger Straße 19, 73730 Esslingen am Neckar, Germany, email@example.com
– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following Goods (*) / the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only for notification on paper)
(*) Delete where inapplicable.
12. Severability clause
In the event that one or more clauses in whole or in part within these General Terms and Conditions are or become invalid or void, the validity of this contract remains unaffected.